Tommy’s Express is looking for a Site Manager to lead and manage our Lombard, IL location. We’re seeking an experienced manager to help deliver a great car washing experience for our guests. This position includes the following responsibilities; daily operations, hiring and team development (must maintain a strong teamwork environment), wash maintenance, and facility appearance, wash quality, and site performance.
Key Responsibilities:
- Ensure a great customer experience and the highest quality wash for all guests.
- Manage and oversee day-to-day site operations following the company’s vision, principles, values and policies – lead by example.
- Hire and develop a strong team with a focus on great customer experience and employee satisfaction.
- Direct sales efforts to accomplish revenue goals.
- Manage wash optimization for efficiency and wash quality.
- Maintain a best-in-class carwash facility.
- Promote and manage a safe working environment.
- Maintain accurate and up-to-date records for operations, human resources, preventative maintenance, and inventory; collect and enter information in the company computer system.
- Establish relationships with community partners.
- Perform additional operations, maintenance, and carwash duties as requested.
- Attend and lead team meetings. Effectively communicate with managers and team members.
Qualifications & Skills:
- At least two years of successful management experience in food service, retail, automotive, or other customer service-driven industries. Carwash experience preferred, but not required.
- Desire to work with people to inspire team member development, grow wash club memberships, and solve problems.
- Goal-oriented with a strong work ethic and the ability to multitask by prioritizing work tasks and goals.
- Ability to quickly learn technology systems including a point-of-sale system and a variety of applications on Apple and PC devices.
- Experienced in operating a variety of equipment with the mechanical ability to direct and maintain the wash systems.
- Strong verbal and written communication skills.
- Willingness to abide by our uniform appearance standards and consent to a background check.
- Availability to work a flexible schedule based upon project and training requirements.
- Valid driver’s license required.
Benefits:
- IRA matching
- Free carwashes
- Paid vacation
License/Certification:
- Driver’s License (required)
- Complete company and corporate training programs
Salary:
- From $60,000
- Bonus compensation in addition to base salary
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Paid time off